Question 1

What are your hours of operation?

Accepted Answer

The You Pull & Save yard is open 7 days a week from 9:00 AM to 6:00 PM (yard entry closes 30 minutes before closing). The Full Service parts counter is open Monday through Friday, 8:00 AM to 5:00 PM, and is closed weekends and major holidays.

Question 2

What methods of payment do you accept?

Accepted Answer

We accept Cash, Visa, MasterCard, and Discover. We do not accept checks for You Pull & Save admission or retail purchases.

Question 3

Are children allowed in the yard?

Accepted Answer

Entrants must be at least 14 years old and accompanied by an adult. No one under the age of 14 is permitted in the yard, no exceptions.

Question 4

Can I bring my own jacks or torches?

Accepted Answer

No. All vehicles are already placed on secure stands. Jacks, jack stands, torches, and grinders are strictly prohibited for safety reasons.

Question 5

Do I need a title to sell you my junk car?

Accepted Answer

Yes. State law requires that you provide a title in your name to sell a vehicle to us. We cannot buy a vehicle without proper documentation.

Question 6

Will you pick up my car, or do I have to bring it in?

Accepted Answer

We offer fast, often same-day towing services for purchased vehicles. You can also drive or tow it in yourself if you prefer.

Question 7

How do you determine the price for a junk vehicle?

Accepted Answer

Pricing is based on current scrap metal markets, the weight of the vehicle, and whether the vehicle has its original catalytic converter and aluminum wheels.

Question 8

What is a core charge?

Accepted Answer

A core charge is a refundable deposit placed on certain parts (like batteries, engines, and alternators). When you return your old, broken part to us, we refund the core charge. This ensures the old parts get properly recycled.

Question 9

Do your parts come with a warranty?

Accepted Answer

Yes. Full Service parts come with a standard 6-month warranty on mechanical components. You Pull & Save parts are covered by a 30-day return window — see your receipt or ask the counter staff for specifics on your item.

Question 10

Can I return a part if I don't need it?

Accepted Answer

Full Service parts come with a 6-month return window. You Pull & Save parts have a 30-day return window. Always check your receipt or ask the counter staff for specifics on your item.

Frequently Asked Questions

General & Yard Rules

Selling Your Car

Parts & Warranties

Get an Offer for Your Vehicle